MN7181 People and Organisation: Principles and Practice in Global Contexts.Blog 05 HRM and Job Design .





Work Design

‘Work design is the creation of systems of work and a working environment that enhance organizational effectiveness and productivity, ensure the organization becomes a “great place in which to work” and are conductive to the health, safety, and well-being of employees’ (Armstrong , 2014).

Job Design

Job design is the organization of activities to create the optimum level of performance.
As defined by Davis (1966) job design is the ‘specification of contents, methods, and relationship of jobs in order to satisfy technological and organizational requirements as well as the social and personal requirements of the job holder’.

Job design is a combination of job contents and the work methods which has been adopted in the performance of the job (Durai, 2010).

Robertson and Smith, (1985) suggest five principles of job design as follows:

-       Influence skill variety, provide opportunities for people to do several tasks and combine tasks.

-       Influence task identity, combine tasks and form natural work units.

-       Influence task significance, Inform people about the importance of the works they are doing.

-       Influence autonomy, give people independence for determining their own working systems.

-       Influence feedback; establish feedback channels to share information about job performance.

Job Design Models

Hackman - Oldham model - Very old model and it focused to core job characteristics, psychological states and employee work outcomes for designing the job. The model supported to achieve corporate performance with employee satisfaction.

Motivation Potential Score model – Employees are assessed based on created scales for each dimension and jobs are rated in according to it. If a job creates high MPS score the probability of motivation is higher. Jobs made enriched to create MPS and helped to increase motivation through skills and knowledge then employees desire to learn, develop and satisfy within the working environment.

Contingency model - Under this model Quality of Work Life identified as a significant factor. An organization gives more emphasis on the impact of work on employees, organization’s effectiveness, decision making and participation in problem-solving.

Social information processing model – This approach is depending on relatives, peers and judgment dimensions. Focus more on social cues rather than job characteristic, psychological states, and work outcome. The model explained that the managers must focus on managing social cue while planning for job design.

Socio-technical model - This model focuses on technical factors, social factors which include social and interpersonal relationships of employees and organization. Given high priority for technical and social systems achieve high-quality work life. But due to the constant change of factors and situations, it includes building natural work teams and flexible work schedules. General Motors, Volvo and General food are the companies who practiced this model and achieve many benefits using it.
Employee development programme model - This model emphasizes not only technical, social aspects and processes but also focus on employee development. It incorporated with alcoholism treatment, genetic monitoring, none discrimination direction, discipline and responsibility

Whatever the model chosen by organizations for a job designing in modern world organizations must pay more attention to improve employee’s quality of work life continuously. If organizations failed to design jobs properly that’s mean they already planned to fail.

References:

Armstrong, 2014. Armstrong’s Handbook of Human Resource Management Practice. London: Koganpage.

Davis, L. E. (1966) ‘The design of jobs’, Industrial Relations, p. 6.

Robertson, I. T. and Smith, M. (1985) ‘Motivation and Job Design’, Institute of Personnel Management, London.

Durai, P. (2010) ‘Human Resource Management’, New Delhi: Pearson Education.

http://www.shareyouressays.com/knowledge/6-important-job-design-models-designed-by-various-authors/93147


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